What Is It?
Making sure that your parent's online accounts are properly cleaned up so that there isn't a ghost version of them still living on the internet. Examples include email, social media like Facebook, Twitter, Instagram, and shopping sites like Amazon.


Do We Need To Do It?

Probably. Assuming your parent has at least an email or a social media presence, you need to get their user names and passwords for all their online accounts. Their email and phone may have contact info that you will want and you will want to stop any monthly withdrawals from their bank accounts.

Note: When a bank is notified of a death they normally freeze the account so no money can be deposited or withdrawn until transfer-on-death procedures are followed. This will stop auto-withdrawals that may be set up for regular payments for online services.


What To Do?

1. Ask your parent what accounts they have online
2. Are any important documents stored in the cloud (e.g. via Google Docs or Dropbox) or on a password encrypted computer?
3. Ask for their user IDs & passwords. All of the social media and email sites are easier to deactivate by logging in as your parent. If you do not have the password then you will have to prove to Facebook, Twitter, et. al. that they have died and that you are a relative.
4. Determine if any services can be terminated immediately.
5. Cancel all unused and unneeded services, but don’t be too hasty to terminate a cell phone or email as those accounts may contain contact information or other data that you will want later.

6. Facebook allows you to turn a page into a memorial page if you wish. It will be visible only to existing friends and will not trigger any postings or birthday reminders.